Terms of service

Terms of Service

Last Updated: 24/06/2026

Welcome to Sylva. These Terms of Service govern your use of sylvaclothing.store and the purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms.

1. General

Throughout the site, the terms "we," "us," and "our" refer to Sylva. By visiting our website and/or purchasing products from us, you agree to these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • You will not use our products for any unlawful purpose.
  • You will not violate any applicable laws or regulations.

3. Products and Pricing

We strive to display our products, descriptions, and prices accurately.

However, we reserve the right to:

  • Modify prices without notice.
  • Limit quantities available for purchase.
  • Discontinue products at any time.
  • Refuse any order at our discretion.

All prices displayed on the website are listed in the applicable currency and may be subject to taxes or shipping charges where applicable.

4. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order if:

  • Product availability changes.
  • Payment cannot be verified.
  • Fraudulent activity is suspected.
  • Incorrect pricing or product information was displayed.

If your order is cancelled after payment has been processed, a refund will be issued.

5. Payments

Payments are securely processed through trusted third-party payment providers.

Sylva does not store or have access to your full payment card information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

6. Shipping

Shipping times are estimates and may vary depending on location, courier delays, customs procedures, weather conditions, or other circumstances beyond our control.

Sylva is not responsible for delays caused by shipping carriers.

Please refer to our Shipping Policy for detailed shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product designs
  • Text
  • Branding
  • Website content

is the property of Sylva and may not be copied, reproduced, distributed, or used without prior written permission.

9. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, we do not guarantee that all information, descriptions, pricing, or content is always complete, accurate, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, Sylva shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Service interruptions
  • Unauthorized access to information
  • Third-party actions

Your use of our website is at your own risk.

11. Third-Party Services

Our website may use or link to third-party services, including:

  • Shopify
  • Paymob
  • Klaviyo
  • Shipping providers
  • Analytics providers

We are not responsible for the policies, practices, or content of third-party services.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Egypt.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Sylva
Email: info@sylvaclothing.store
Website: sylvaclothing.store